How to book
- The appointment line 01875 610248 is open Monday to Friday from 8.00 a.m. to 6.00 p.m. Please use this line to make, cancel, change or check the time of an appointment.
- Our Reception staff will do all they can to offer you the first available appointment with the Doctor you ask for. However, please note that you can consult with any Doctor or Practice Nurse as your medical record is available on the computer for our clinicians to access.
- If your problem is urgent, please explain this to the Receptionist. Our patients are encouraged by the GPs to please give as much information as possible to our Reception staff, who will then type the information into the patient’s medical record for the GP to access. This is most helpful to the clinicians in order to allow them to prioritise home visit and telephone advice requests.
- All staff are bound by rules of confidentially, and the information is used to ensure that you are given the most appropriate healthcare professional, and within an appropriate timescale. If there is an occasion when you would rather not inform our staff of your medical condition or symptoms, you may of course say so and our staff will respect this with sensitivity.
Non-urgent advice: Please Note
Our Doctors and Nurses have certain areas in which they specialise, and our Reception staff will help to try and guide you to their individual of expertise, if you are able to inform them of the reason for the appointment. Please see under each individual Doctor’s profile for further details about this.
Appointments can usually be made up to 4-6 weeks in advance.
If you need to see a Doctor but you are too ill to come to the surgery or are house-bound, please let us know as early as possible preferably before 10.00 a.m. unless it is a medical emergency. The GP will phone you back to obtain more details of your medical condition. This allows the Doctor to triage and plan his/her visits around booked surgeries. If you feel the matter is urgent, please give our trained Receptionists as much information as possible, so the Doctor knows whether he/she needs to interrupt his/her surgery to prioritise the home visit. Please remember that home visits are only for people who are housebound or are too ill to attend the Practice. Please note that we prefer to see children in the surgery as this allows a more comprehensive assessment to be performed.
If you would like advice from a Doctor or Nurse Practitioner over the telephone, please ring the Surgery and ask the Receptionist for a routine telephone consultation. Please give the Receptionist your contact details (ensuring that we have a note of your current land line and mobile number), and an idea of what you want advice on. If you feel that you require urgent advice, please indicate this to the Receptionist, who will give this information to the Doctor or Nurse Practitioner.
Out-of-hours cover for Ormiston Medical Practice is provided from 6.00 p.m. to 8.00 a.m. Monday to Friday, and from Friday 6.00 p.m. to Monday 8.00 a.m. and over Public Holidays by NHS-24. If you require urgent medical attention in this time, please telephone NHS-24 by dialing 111.
In a life-threatening emergency or accident, please do not delay and phone an ambulance on 999.
Parking and Public Transport
There is a car park outside the Practice that is free of charge to use. We do politely ask you to leave the disabled spaces free for our patients with disabled parking permits.
The Practice is situated near a bus stop on Limeylands Crescent. For details and timetables of local buses that run to Ormiston, please click here.
Monday 8.00 am – 6.00 pm
Tuesday 8.00 am – 6.00 pm
Wednesday 8.00 am – 1.30pm & 3.00 pm – 6.00 pm
Thursday 8.00 am – 6.00 pm
Friday 8.00 am – 6.00 pm
On Wednesday during the time we are closed for in-house training, our Duty Doctor will be contactable by telephoning 01875 610248 should you require urgent advice. The Practice is closed at weekends and on Public Holidays, and occasionally on other afternoons for NHS Lothian training. Please check our notice boards or website for information regarding these closures.